We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address and the pages you visited. We do not sell or pass along any personal information for whatever reasons. Once your order is processed, all credit card information is destroyed.
Hayward Mercantile Co. Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card information, name, address, so that it cannot be read over the internet.
Hayward Mercantile Co. Refund Policy
All refunds will be provided as a credit to the credit card used at the time of purchase within 5 business days upon receipt of the returned merchandise. No returns on sale or clearance items.